wibu69's commitment to protecting your personal information and maintaining the highest standards of data security for Indonesian players
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
This Privacy Policy explains how wibu69 collects, uses, stores, and protects your personal information. By using our services, you consent to the data practices described in this policy.
wibu69 collects several categories of personal information to provide, maintain, and improve our gaming services, ensure platform security, comply with legal and regulatory requirements, and deliver personalized user experiences. The types of information we collect include:
When you register for a wibu69 account, you voluntarily provide the following information:
When you access and use wibu69's platform, we automatically collect technical and usage information including:
wibu69 may receive information about you from third-party sources including:
wibu69 uses collected personal information for the following specific purposes:
wibu69 processes your personal information based on: (a) Contractual Necessity — to provide gaming services you've requested; (b) Legal Obligation — to comply with KYC, AML, and regulatory requirements; (c) Legitimate Interest — to operate our business, prevent fraud, and improve user experience; and (d) Consent — for marketing communications and non-essential cookies (which you may withdraw at any time).
wibu69 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes described below:
We share information with trusted third-party vendors who assist in operating our platform:
All service providers are contractually required to protect your data, use it only for specified purposes, and comply with applicable data protection laws.
wibu69 may disclose personal information to government agencies, law enforcement, courts, or regulatory bodies when required by law or when we believe disclosure is necessary to:
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or sale of assets, your personal information may be transferred to the successor entity. You will be notified via email and prominent notice on our website if such a transfer occurs and if the new entity's privacy practices differ materially from this policy.
We may share your information with other third parties when you provide explicit consent, such as sharing your win with social media platforms or participating in third-party promotions.
wibu69 implements robust technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
You play an important role in protecting your account:
While wibu69 employs industry-leading security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach in accordance with applicable laws.
wibu69 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. This section explains how these technologies work and how you can control them.
Cookies are small text files stored on your device when you visit wibu69. They help our platform recognize your device on subsequent visits, remember your preferences, and provide analytical data about how users interact with our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality including login, session management, and security. Cannot be disabled. | Session or 1 year |
| Performance Cookies | Collect anonymous data about platform usage, page load times, and error reports to improve performance. | 2 years |
| Functionality Cookies | Remember your preferences (language, favorite games, display settings) to personalize your experience. | 1 year |
| Advertising Cookies | Track your activity across websites to deliver targeted advertisements. Require consent and can be disabled. | 1 year |
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies will prevent you from using certain wibu69 features. Refer to your browser's help documentation for specific instructions:
As a wibu69 user, you have the following rights regarding your personal information:
You have the right to request a copy of all personal information wibu69 holds about you. This includes account data, transaction history, gaming activity, and communications records. To request access, contact our Data Protection Officer at [email protected]. We will provide the requested information within 30 days in a structured, commonly used, and machine-readable format (typically PDF or CSV).
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information (email, phone number, address) directly through your account settings. For changes to name or date of birth, contact customer support with supporting documentation (updated KTP).
You may request deletion of your personal information under certain circumstances. However, wibu69 must retain certain data to comply with legal obligations (financial records must be kept for 7 years under Indonesian tax law, KYC documents for 5 years under AML regulations). After these retention periods expire, data is securely deleted.
You can request that wibu69 limit how we use your personal information in specific situations, such as during disputes about data accuracy or when contesting the legal basis for processing.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. You can opt out of promotional emails by clicking "Unsubscribe" in any marketing email or adjusting your communication preferences in account settings.
You can request your personal information in a portable format to transfer to another service provider. We will provide data in CSV or JSON format upon request.
Where processing is based on your consent (e.g., marketing communications, advertising cookies), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact wibu69's Data Protection Officer at [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with Indonesia's data protection authority.
wibu69 retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Until account closure + 7 years | Tax and financial record-keeping requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering regulations |
| Transaction History | 7 years after transaction | Tax compliance and audit requirements |
| Gaming Activity Logs | 3 years | Dispute resolution and regulatory audits |
| Customer Support Communications | 2 years | Quality assurance and service improvement |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent for regulatory compliance |
After retention periods expire, personal information is securely deleted or anonymized. Anonymized data (stripped of all personally identifiable information) may be retained indefinitely for statistical analysis and business intelligence purposes.
wibu69 primarily operates in Indonesia, and your personal information is stored on servers located within Indonesia or in secure data centers operated by trusted cloud providers in the Asia-Pacific region. In some cases, data may be transferred to countries outside Indonesia (for example, to game providers based in Europe or payment processors in Singapore). When such transfers occur, wibu69 ensures adequate protection through:
wibu69 services are strictly intended for individuals 21 years of age or older. We do not knowingly collect personal information from minors. If you are under 21 years old, do not create an account, provide any personal information, or use wibu69's services. If we discover that a minor has provided personal information, we will immediately delete the account and all associated data. Parents or guardians who believe their child has accessed wibu69 should contact us immediately at [email protected].
wibu69 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email to the address associated with your account and through prominent notice on the wibu69 platform at least 30 days before taking effect. Your continued use of wibu69 services after the effective date of the revised Privacy Policy constitutes acceptance of the changes. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or wibu69's data practices, please contact us through any of the following channels:
wibu69 is committed to earning and maintaining your trust through transparent data practices, robust security measures, and respect for your privacy rights. We process your personal information only as necessary to deliver exceptional gaming experiences and will never sell your data to third parties. Your privacy is not just a legal obligation — it's a core value that guides every decision we make.
All data transmitted between your device and wibu69 is protected with bank-grade encryption. Your information is secure from interception or unauthorized access.
wibu69 will never sell your personal information to third parties. We respect your privacy and use your data solely to provide and improve our gaming services.
You have full control over your personal information. Access, update, or delete your data at any time. Opt out of marketing communications with a single click.
wibu69 adheres to international data protection standards, KYC/AML regulations, and Indonesian privacy laws to ensure your information is handled responsibly and legally.
Our Data Protection Officer and customer support team are available 24/7 to answer questions about this Privacy Policy, your data rights, or wibu69's security practices.
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